Eunice Lee <p><span class="caps">EXCHANGE</span> <span class="caps">AND</span> <span class="caps">REFUND</span></p> <p>Unis will exchange or reimburse product within 14 days from the <strong>ship</strong> <strong>date</strong>. All goods must be returned in perfect, unused condition along with a copy of your initial invoice. All hangtags and labels must remain on garment. We require that you <strong>email</strong> us so that we can issue an Exchange or Return Authorization #. We will then be able to reserve and prepare another style/color/size. Please email <a href="mailto:returns@unisnewyork.com"><strong>returns@unisnewyork.com</strong></a>. Please include the following in your email:</p> <p>- Name and Address<br /> - Order #<br /> - Short Description of reason of <span class="caps">RETURN</span>&#8230;OR<br /> - Style/Color/Size of what you would like to <span class="caps">EXCHANGE</span> with a short description</p> <p>In case goods are <span class="caps">NOT</span> available for an exchange, you will be reimbursed (excluding shipping charges).</p> <p><span class="caps">REFUND</span></p> <p>Your account will be credited within 14 days of receipt of returned goods. <br /> Sale items are final sale. <br /> NO <span class="caps">EXCHANGES</span> OR <span class="caps">REFUNDS</span> ON <span class="caps">DISCOUNTED</span> <span class="caps">AND</span> <span class="caps">SALE</span> <span class="caps">ITEMS</span>. <br /> NO <span class="caps">EXCHANGES</span> OR <span class="caps">REFUNDS</span> ON <span class="caps">INTERNATIONAL</span> <span class="caps">SHIPMENTS</span>.</p> <p><span class="caps">SHIPPING</span></p> <p>Unis ships via <span class="caps">UPS</span> Monday-Friday, excluding holidays. Shipments to Canada are done via <span class="caps">USPS</span>. Please note all orders placed on Saturday and Sunday are processed on Monday, excluding holidays. In case of an incomplete delivery, only the items shipped will be charged.</p> <p><strong>If you do not receive a confirmation of your order, please email us at <a href="mailto:customerservice@unisnewyork.com">customerservice@unisnewyork.com</a></strong>.</p> 2009-09-16T19:14:51-04:00 return-policy 3489152 2009-09-16T19:14:51-04:00 351192 Return Policy 2010-01-25T10:39:48-05:00 EXCHANGE AND REFUND Unis will exchange or reimburse product within 14 days from the *ship* *date*. All goods must be returned in perfect, unused condition along with a copy of your initial invoice. All hangtags and labels must remain on garment. We require that you *email* us so that we can issue an Exchange or Return Authorization #. We will then be able to reserve and prepare another style/color/size. Please email <a href="mailto:returns@unisnewyork.com">*returns@unisnewyork.com*</a>. Please include the following in your email: - Name and Address - Order # - Short Description of reason of RETURN...OR - Style/Color/Size of what you would like to EXCHANGE with a short description In case goods are NOT available for an exchange, you will be reimbursed (excluding shipping charges). REFUND Your account will be credited within 14 days of receipt of returned goods. Sale items are final sale. NO EXCHANGES OR REFUNDS ON DISCOUNTED AND SALE ITEMS. NO EXCHANGES OR REFUNDS ON INTERNATIONAL SHIPMENTS. SHIPPING Unis ships via UPS Monday-Friday, excluding holidays. Shipments to Canada are done via USPS. Please note all orders placed on Saturday and Sunday are processed on Monday, excluding holidays. In case of an incomplete delivery, only the items shipped will be charged. *If you do not receive a confirmation of your order, please email us at <a href="mailto:customerservice@unisnewyork.com">customerservice@unisnewyork.com</a>*.